Support
Get help, open a ticket, and find troubleshooting guides.
Our Support Portal provides a single place to find answers, open tickets, and reach our team. Below are the quickest ways to get support:
Contact channels
- Priority support: Available for enterprise customers—reach out via your account manager or email [email protected].
- General support: Use the Contact page to submit requests and inquiries.
- Documentation & Guides: Many issues are solved by following guides in our Documentation hub.
How to open a useful ticket
To help us respond quickly, include:
- Steps to reproduce the issue.
- Expected vs actual behavior.
- Browser/device details and any console/network logs.
- Account or project IDs where relevant.
Troubleshooting tips
Common solutions include clearing browser cache, verifying API keys, and checking service status. For integration errors, confirm endpoint URLs and headers match examples in the docs.
Our support team is available Monday to Saturday, 10:00 AM to 6:00 PM IST. For immediate assistance, reach us via WhatsApp at +91 85300 23111 or email us at [email protected]. We typically respond within 24 hours.